Mates Club

Privacy Policy

Last updated: February 2025

1. Who We Are

Mates Club is operated by Humazing Pty Ltd. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and related services (the "Services").

Humazing Pty Ltd
1/31 Beach Street
Frankston VIC 3199
Australia

2. Information We Collect

We may collect:

  • Account information: name, email address, profile details, and similar information you provide when you register or update your profile.
  • Usage and device information: how you use the app, device type, IP address, and similar technical data.
  • Content you create: messages, posts, event RSVPs, and other content you submit through the Services.
  • Location information: if you choose to enable location features (e.g. for events or local groups).

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services
  • Personalise your experience and connect you with relevant groups and events
  • Send you service-related notifications and, with your consent, marketing communications
  • Ensure safety, security, and compliance with our terms and the law
  • Analyse usage to improve our products and user experience

4. Sharing of Information

We may share your information with other users as necessary to provide the Services (e.g. your name and profile within groups you join). We may share information with service providers who assist us in operating the Services, subject to confidentiality obligations. We may also disclose information where required by law or to protect our rights, safety, or property.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services and fulfil the purposes described in this policy. We may retain certain information as required by law or for legitimate business purposes (e.g. safety, dispute resolution).

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. You can often manage your account and preferences in the app. To exercise your rights or make a complaint, contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Children

The Services are not intended for users under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. Continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us — Privacy Enquiries

For privacy concerns, requests, or enquiries, please contact us via our contact form.

Humazing Pty Ltd
1/31 Beach Street
Frankston VIC 3199
Australia

We will respond to your request in accordance with applicable law.

For our terms of service, see our Terms of Use.